❓FAQ

Frequently asked questions by our fellow Plexers (playes)

1. Having high ping while playing , how to fix ?📶

🛜Generally main reason of getting high ping is low internet speed . Test your internet speed from speedtest.net and anything bellow 5 Mbps won't really help. 🐞There's some common issue with windows that causes high ping issue . Follow these steps to solve

Open cmd with administrator (windows key, type CMD, right click and run as administrator)
Type: netsh interface tcp show global
Then type: netsh interface tcp set global rss=enabled
Then type: netsh interface tcp set global autotuninglevel=normal

📢 Have quick look up in your discord announcement channel if you're there's any known issue with our host that may cause high ping.

🎟️ Still here ? Head over to our 🛑┋report-forum and post a report about your issue with as much information as possible. Hopefully we can fix your issue.

2. How can I be a staff in Cyan Plex ? 🦸

Head over to ✅〢apply-here channel in our discord server and click on the Apply , our bot will ask some questions in your dm . Simply answer the questions truthfully . Your application is now sent our admin team , Now they will see your application and then they might reach out to you if they thinks eligible for the post. Or decline you ...!